{"id":1028,"date":"2018-01-24T23:17:30","date_gmt":"2018-01-24T20:17:30","guid":{"rendered":"http:\/\/hadiistanbullu.com\/?p=1028"},"modified":"2018-01-24T23:17:30","modified_gmt":"2018-01-24T20:17:30","slug":"yonetimde-toplam-kalite","status":"publish","type":"post","link":"https:\/\/hadiistanbullu.com\/eskisite\/yonetimde-toplam-kalite\/","title":{"rendered":"Y\u00f6netimde Toplam Kalite"},"content":{"rendered":"<h1><\/h1>\n<div class=\"makale-dic\">Klasik y\u00f6netim \u015fekilleri art\u0131k yava\u015f yava\u015f terk edilmeye ba\u015flam\u0131\u015ft\u0131r. K\u00fcreselle\u015fen d\u00fcnya da rekabet zorluklar\u0131, h\u0131zla geli\u015fen yenilikler kurulu\u015flar\u0131n de\u011fi\u015fimini zorunlu k\u0131lmaktad\u0131r.Toplam Kalite Y\u00f6netimi (TKY) de kurulu\u015flar\u0131n kaynaklar\u0131n\u0131n etkin ve verimli kullan\u0131lmas\u0131nda, liderlik, kat\u0131l\u0131mc\u0131l\u0131k, m\u00fc\u015fteri odakl\u0131l\u0131k, s\u00fcrekli geli\u015fme, s\u0131f\u0131r hata ve s\u00fcrekli e\u011fitim ilkeleri ile etkili olmaktad\u0131r.<br \/>\nTKY \u00e7al\u0131\u015fmalar\u0131n\u0131n ba\u015far\u0131s\u0131, insan kayna\u011f\u0131na de\u011fer verilmesi ve geli\u015ftirilmesi ile art-maktad\u0131r.G\u00fcn\u00fcm\u00fczde insan kaynaklar\u0131na \u00f6nem veren, onlar\u0131n geli\u015fimi i\u00e7in e\u011fitim \u00e7al\u0131\u015fmalar\u0131 yapan ve bunlar\u0131 tatmin unsurlar\u0131 ile birle\u015ftirebilen kurulu\u015flar kendi sekt\u00f6rlerin de daha ba\u015far\u0131l\u0131 olmakta, ulusal ve uluslararas\u0131 rekabette ayakta kalabilmektedirler. Kurulu\u015flar\u0131n en \u00f6nemli zenginlik kayna\u011f\u0131n\u0131 nitelikli insan g\u00fcc\u00fc olu\u015fturdu\u011fundan, \u00a0\u00a0insan kaynaklar\u0131n\u0131n niteli\u011finin art\u0131r\u0131lmas\u0131nda Toplam Kalite Y\u00f6netiminin \u00f6nemi daha da \u00f6nem kazanm\u0131\u015ft\u0131r.Kalite herkesin i\u015fidir. \u00dcst y\u00f6netimin destek ve ilgisi \u015fartt\u0131r.\u00a0 \u00a0TKY do\u011fru i\u015flerin do\u011fru bir bi\u00e7imde yap\u0131lmas\u0131na yol g\u00f6sterir. \u00dcst y\u00f6netimin TKY\u2019ye ba\u011fl\u0131l\u0131\u011f\u0131 kilit \u00f6nem ta\u015f\u0131r. TKY i\u00e7sel denetim ve oto kontrol sa\u011flar. Klasik merkezi otoriter y\u00f6netimin hakim oldu\u011fu i\u015fletmelerde hata bulma, cezaland\u0131rma, \u00e7al\u0131\u015fanlar\u0131 sanki i\u015fletmeye zarar verecek d\u00fc\u015fman gibi g\u00f6rme e\u011filimi vard\u0131r. Genellikle sorunlar\u0131n nedenlerini ara\u015ft\u0131rma, ba\u015far\u0131y\u0131 \u00f6d\u00fcllendirme ve motivasyon yoktur.TKY lider vas\u0131fl\u0131 vizyon yaratan y\u00f6neticilerle geli\u015fir. TKY bir ya\u015fam felsefesidir. Klasik y\u00f6netimlerde y\u00f6netimin kararlar\u0131na alt \u00e7al\u0131\u015fanlar\u0131n kat\u0131l\u0131m\u0131 demek herkesin kararlara kat\u0131lmas\u0131 demek de\u011fil, sadece bir alt basamak \u00e7al\u0131\u015fanlar\u0131n kararlar\u0131n al\u0131nmas\u0131nda katk\u0131s\u0131n\u0131n sa\u011flanmas\u0131 demektir.TKY de y\u00f6netici i\u015fletmesini t\u00fcm \u00e7al\u0131\u015fanlar\u0131yla birlikte bir b\u00fct\u00fcn i\u00e7inde g\u00f6rmeli, geli\u015fmeyi birlikte ger\u00e7ekle\u015ftireceklerine inanarak onlara g\u00fcven vermelidir. TKY \u00e7al\u0131\u015fmalar\u0131na ba\u015flanmadan \u00f6nce \u201cBiz Neredeyiz? \u00a0Nerede olmal\u0131y\u0131z?\u201d sorular\u0131 cevapland\u0131r\u0131lmal\u0131d\u0131r. Bunlar personele ve hizmet sundu\u011fumuz kimselere \u00e7e\u015fitli anketler yap\u0131larak, t\u00fcm personelin d\u00fc\u015f\u00fcncelerini serbest\u00e7e a\u00e7\u0131klayabilecekleri \u201cBeyin F\u0131rt\u0131nas\u0131\u201d y\u00f6ntemiyle, \u201cProblem \u00c7\u00f6zme\u201d teknikleriyle saptanabilir. Herkesin s\u00f6yleyebilece\u011fi bir fikri vard\u0131r. Fikirlere sayg\u0131 g\u00f6sterilmelidir.G\u00fcn\u00fcm\u00fczde Toplam Kalite Y\u00f6netimini \u00e7a\u011fda\u015f bir y\u00f6netim \u015fekli olarak benimseyen kurulu\u015flar \u00e7o\u011falmaktad\u0131r. \u00dclkemizde yeni bir y\u00f6netim \u015fekli olarak ortaya \u00e7\u0131kan bu y\u00f6netim tarz\u0131 kurulu\u015flar\u0131m\u0131zca h\u0131zla benimsenmektedir. \u015e\u00fcphesiz ki bunda yenili\u011fe ve geli\u015fmeye a\u00e7\u0131k \u00e7ok y\u00f6nl\u00fc ve zengin k\u00fclt\u00fcrel birikimimizin pay\u0131 b\u00fcy\u00fckt\u00fcr.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Klasik y\u00f6netim \u015fekilleri art\u0131k yava\u015f yava\u015f terk edilmeye ba\u015flam\u0131\u015ft\u0131r. K\u00fcreselle\u015fen d\u00fcnya da rekabet zorluklar\u0131, h\u0131zla geli\u015fen yenilikler kurulu\u015flar\u0131n de\u011fi\u015fimini zorunlu k\u0131lmaktad\u0131r.Toplam Kalite Y\u00f6netimi (TKY) de kurulu\u015flar\u0131n kaynaklar\u0131n\u0131n etkin ve verimli kullan\u0131lmas\u0131nda, liderlik, kat\u0131l\u0131mc\u0131l\u0131k, m\u00fc\u015fteri odakl\u0131l\u0131k, s\u00fcrekli geli\u015fme, s\u0131f\u0131r hata ve s\u00fcrekli e\u011fitim ilkeleri ile etkili olmaktad\u0131r. TKY \u00e7al\u0131\u015fmalar\u0131n\u0131n ba\u015far\u0131s\u0131, insan kayna\u011f\u0131na de\u011fer verilmesi ve geli\u015ftirilmesi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1028","post","type-post","status-publish","format-standard","hentry","category-makaleler"],"_links":{"self":[{"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/posts\/1028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/comments?post=1028"}],"version-history":[{"count":1,"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/posts\/1028\/revisions"}],"predecessor-version":[{"id":1029,"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/posts\/1028\/revisions\/1029"}],"wp:attachment":[{"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/media?parent=1028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/categories?post=1028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hadiistanbullu.com\/eskisite\/wp-json\/wp\/v2\/tags?post=1028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}